Frequently Asked Questions

DefendersSuites.com is the official destination for luxury suites and premium seating for the UFL’s D.C. Defenders. This website is managed by the D.C. Defenders and powered by SuitePro.

Yes, the suites listed on this website are directly from the D.C. Defenders.

Your personal and payment information is securely encrypted using industry-standard measures. Payment details are handled in compliance with PCI DSS, the security standard for protecting credit card data. For more details, refer to our Privacy Policy.

To reserve a suite, go to the Reserve Now page, select the game you’re interested in, and explore available suite options. You can book directly through the website using your credit card or contact the D.C. Defenders Premium Seating Department at 555-555-5555 or [email protected].

Once your booking is confirmed, a representative from the Defenders Premium Seating team will contact you to arrange ticket delivery.

Suite tickets are delivered digitally. After purchase, you’ll receive instructions to access and download your tickets. All tickets are mobile-only, and we recommend electronically transferring tickets to your suite guests prior to arrival.

Privacy depends on the space you have selected.

Yes, all premium seating options are ADA accessible.

Yes, please click here to read the DC Defenders Ticketing Terms and Conditions.

We accept the following payment methods:

• Major credit cards (Visa, Mastercard, American Express, Discover)
• Mobile Payment (Google Pay)
• ACH/Bank Wire Transfers (upon request)

Yes, full payment is required to secure your suite or premium tickets.

No hidden fees. The price listed is the total amount you will pay. Certain suites include food and beverage options; others do not. Please refer to the suite details for more information.

All sales are final, as outlined in our Terms and Conditions. For more details on event rescheduling or cancellations, please review our terms.

If an event is rescheduled, your tickets will remain valid for the new date.

In the case of a canceled event, we will issue a refund to the original purchaser.

Catering can be ordered for suites that do not include food and beverages. Once your suite is booked, a Defenders representative will reach out to provide catering options. Catering orders must be placed 7 business days before the event. You may also order food on game day, but the menu will be more limited.

No, catering is optional. You can also bring food from general concessions into the suite. However, outside food and beverages are not allowed.

On average, in-suite catering costs approximately $75-$100 per person. Orders can be customized to fit your budget. Catering is optional and not required, nor is there a minimum required spend.

Check your suite reservation to see if additional tickets (also known as Standing Room Only or SRO tickets) are available. You can purchase these tickets through your D.C. Defenders Suite Representative.

Children under 2 years old do not need a ticket for entry into Audi Field. Suites provide a private, secure space for families with younger children.

Soft-sided personal size bags and containers no larger than 14”x14”x6” are allowed into Audi Field.

Parking passes are generally included with suite purchases, and valid in the premium lots at Audi Field. Parking details will be provided after your booking.

VIP entrances are located in various areas around Audi Field. More details will be shared closer to your matchday.

Suite access opens 90 minutes before the game begins.

Yes, you can place in-game orders through your suite attendant.

Yes, gratuity is customary for suite attendants.

If you’re experiencing difficulties, please call 555-555-5555 or email [email protected].

We also accept ACH/bank wire transfers. Please contact us to discuss alternative payment options.

If you haven’t received your tickets, please contact your D.C. Defenders Premium Seating Representative at [email protected] or call 555-555-5555 for assistance.